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Veronica's Boutique Customer Service How to Order - Add your Item
- Select your Shipping Method
- Complete Checkout
- Create Account
- Payment " Select PayPal "Customer that don't have PayPal and want to used direct credit cards CONTACT US", after we receive your order and confirm stock availability we will send you a Veronica's Boutique Payment Authorization by email, this guarantee a SECURE ORDERING, we don't ask credit cards number by Internet.
- Complete Checkout
- You would receive a email, this email confirm that we receive your order and payment.
Shipping Method US RATES USPS Priority Mail Medium Box $ 13.99 USPS Express Delivery $ 34.99 (shipping prices can vary ) WORLD WIDE RATES USPS International Shipping $ 39.99 (shipping prices can vary ) HANDLING TIME FOR ALL ORDERS 48H-72H. IMPORTANT PROVIDE WEAR DATE Payment We accept the following forms of payment: PayPal, Credit Cards, Debit Cards, and Money Orders . We do not accept personal checks, certified checks or COD. Credit Cards We accept the following Credit cards: American Express, Visa and Master Card . YOU NEED TO COMPLETE VERONICA'S BOUTIQUE AUTHORIZATION CARD. Ordering Once you have placed your order, you will receive an automatic e-mail confirmation acknowledging your order placement. Your credit card will not be charged until your order has been shipped. Important Note: All orders are subject to credit card authorization. When your credit card is authorized, your funds will be put on hold until the order is shipped. Once the order is shipped the payment is processed. Once your order is shipped you will receive a notification e-mail with the USPS tracking number and the expected date of delivery. Item Availability All merchandise is subject to stock availability. Shipping times may vary depending on the time of year. For this reason, it is imperative that you provide us with your exact wear date for us to better assist you. Merchandise will ship according to the Availability on the product page. (i.e. Availability: 5-7 business days, etc.) As availability is constantly changing during the course of a day, especially during prom season, we suggest placing your order as soon as you have selected a dress. When ordering more than one item, you may receive your items individually. We ship items according to their availability. Therefore, if you order an item that ships the same business day and an item that ships within 3-5 business days, we will ship you these items individually. Please note that your credit card will be charged as we ship your items. You will not be charged for items that are not available.
We pride ourselves on keeping sufficient stock of our merchandise; however, sell outs do occur. If you order an item that is out of stock or delayed, we will notify you of the situation via e-mail. Pre-Orders If you see " Pre-Order". Will Start To Ship: xx/xx/xxxx you are viewing a Pre-Order item. Pre-Orders are orders placed on merchandise that is not available for immediate delivery. By placing a Pre-order, you will be assured delivery as the item becomes available. If you order a Pre-Order item 50% deposit ( first payment) is require, your credit card will be charged due amount ( second payment) once the order has been shipped. Please see the " Will Start To Ship" information on the product page to determine the date the item will begin to ship. All Pre-order dates are subject to change. We will update you via email with any change in the ship date. If a Pre-order date falls on a Saturday or Sunday, the merchandise will be shipped the next business day. Order Cancellation You may cancel your order as long as your order is in process and is not a special order item. If your order has been shipped, you cannot cancel your order. To cancel your order, please call one of our customer service representatives at info@veronicasbtq.com Special Order We are unable to offer refunds or exchanges on special order items. Return Policy
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